Mumbai Metro Scare: 2-Year-Old Child Falls from Coach at Bangur Nagar Station—Hero Staffer Saves in Under 10 Seconds
A 2-year-old child accidentally steps out of a Mumbai Metro coach at Bangur Nagar station. Quick action by a staffer saves the toddler in under 10 seconds
A potentially tragic incident was narrowly averted on Mumbai Metro’s Yellow Line 2A thanks to the quick reflexes of a vigilant metro staff member, Sanket Chodankar. The incident took place on Sunday, June 29, at Bangur Nagar station when a two-year-old child accidentally stepped out of the train just as the doors were closing.
The entire episode was captured on CCTV and has since gone viral, drawing praise for Chodankar’s alertness. In the video, a metro train is seen halted at the platform when, seconds before the doors begin to shut, the toddler suddenly steps out. As the doors close, the child is left standing alone on the platform, separated from their parents inside the train.
Station Attendant Sanket Chodankar, stationed at the platform, quickly noticed the situation and acted without hesitation. He immediately alerted the train operator, who halted the train before it could depart. Chodankar then rushed to the child to ensure they were safe. Within moments, the train doors were reopened, allowing the relieved parents to reunite with their child.
The Maha Mumbai Metro Operation Corporation Ltd (MMMOCL) acknowledged the staffer’s presence of mind on social media platform X, formerly Twitter. “At Bangur Nagar Metro Station, little did anyone expect a 2-year-old to step out of the train alone just as the doors were closing. But thanks to the sharp eyes of our Station Attendant Sanket Chodankar, a potential mishap was averted,” the official handle posted.
They added, “Such presence of mind and dedication towards passenger safety make our Maha Mumbai Metro journeys secure every day.”
Bangur Nagar station lies on the Metro Line 2A corridor, also known as the Yellow Line, which stretches 18.6 km from Dahisar East to DN Nagar, with 17 stations along the elevated route. The line, part of Mumbai’s growing metro network, connects several key suburbs including Borivali, Kandivali, Malad, and Andheri, serving thousands of daily commuters.
Last Sunday afternoon (June 29, 2025), at 4:24 pm, a seemingly normal metro ride on Mumbai’s Yellow Line 2A at Bangur Nagar station took a terrifying turn. A curious two-year-old toddler—perhaps moving towards their parent—stepped out of the moving coach just as the platform and train doors began shutting. The result: a split-second separation that could have ended in tragedy—if not for one alert staffer
Bangur Nagar, inaugurated in January 2023, is a modern, elevated metro station serving Goregaon West on the Yellow Line 2A Equipped with both train and platform screen doors, its infrastructure is built for passenger safety. But it still relied heavily on human vigilance—and that vigilance saved a life.
Footage from CCTV (since gone viral) reveals the toddler just stepping out as the doors slide closed. In the chaos of Mumbai’s rush hour, a small child near train doors is easily overlooked—but not this time
Most metro riders likely didn’t even notice—but one staff member did.
Station Attendant Sanket Chodankar sprang into action. With razor-sharp focus, he:
- Noticed the toddler stepping out.
- Ordered the train operator to stop immediately.
- Rushed toward the toddler.
- Reopened both the train and platform screen doors.
- Reunited the child with terrified, grateful parents—all within 10 seconds
MMMOCL praised his “presence of mind and dedication to passenger safety,” attributing his actions to rigorous staff training
The CCTV clip, widely shared on X and across news outlets, captured the panicked toddler standing alone as the doors closed—followed by Sanket’s instant response. Public reaction was swift:
Mid‑Day shared: “Alert Mumbai Metro staff stops train after a toddler strays outside”
- Free Press Journal echoed the video’s urgency: “Video Viral”
On social media, thousands applauded Sanket. The video reignited vital safety conversations—especially around busy times and platform-edge vigilance.
Mumbai Metro Line 2A incorporates platform screen doors alongside train doors, a modern safety feature that prevents accidental falls. In this incident:
- Both sets of doors were swiftly reopened to prevent the gap from closing.
- Without this coordination, rescue would have been far more dangerous.
Sanket’s presence of mind ensured the system’s protocol worked flawlessly.
This incident highlights a crucial truth: Built-in safety systems are only as effective as the people operating them. Sanket’s training and quick instincts—
bolstered by modern infrastructure—created a life-saving synergy. It serves as a model for other urban transit systems, where such split-second coordination can make the difference between tragedy and relief.
While this event unfolded in Mumbai, its implications are global. Crowded metro systems—from Delhi to London—face the risk of child access at doorways. Lessons include:
- Reinforcing staff vigilance during peak hours.
- Ensuring platform doors mimic train-door responsiveness.
- Running drills for gap incidents and shared system control.
Mumbai’s example shows proactive staffing and infrastructure working in harmony to protect the public.
Mumbai commuters and officials are voicing new concerns:
- MMMOCL urges continued focus on vigilance and safety training .
- Commuters online lauded the response, calling Sanket a “real-life hero.”
- Experts note this highlights a broader need: empower staff with both protocol and autonomy.
To build on this incident, Mumbai Metro and other transit authorities can:
- Analyze the incident—timeline, response efficacy, communication chain.
- Reinforce staff training, especially during boarding/alightment.
- Review door systems—ensure seamless sync between train and platform doors.
- Conduct public campaigns teaching passengers not to crowd doorways.
- Install extra sensors to halt doors if movement is detected within the gap.
Such steps would ensure this near-tragedy becomes a benchmark for proactive safety refinement.
The story resonated far beyond immediate passengers. Mumbai’s sense of shared responsibility—highlighted through applause for Sanket—shows how ordinary individuals unknowingly contribute to public safety.
In moments like these, community, system design, and human instinct align to produce real impact.
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